Chef to Table Inc. (‘Chef to Table’) owns and operates the website located at www.cheftotable.ca (‘Website’). These Terms of Service (‘Terms’) apply to all users of the Website, including users who upload any materials to the Website, users who use services provided through this website, and users who simply view the content on or available through this Website (‘you’/’user’).
By using this Website and/or our services, you indicate your acceptance of these Terms. If you do not accept these Terms, then do not use this Website or any of its content or Services. These Terms may be amended or updated by Chef to Table from time to time without notice and the Terms may have changed since your last visit to this Website. It is your responsibility to review these Terms for any changes. Your use after any amendments or updates of these Terms shall signify your acceptance of such revised Terms. Any new features that may be added to this Website from time to time will be subject to these Terms, unless stated otherwise. You should visit this page periodically to review these Terms.
Chef to Table enables members who register for an account to order freshly cooked meals and have the meals delivered right to their door (‘Services’). In order to register for the Services you must be at least 18 years old and capable of entering into a binding contract. Currently, our Services are only available to individuals in Canada.
Chef to Table Meal Plans
We offer a series of weekly deliveries, on Mondays and Thursdays each week. When Mondays are a holiday, they are changed to Tuesdays instead. You have the option to order or skip any delivery day. You will not be charged if you do not order and you do not need to take any action to skip a delivery day.
If you register for Chef to Table you will be charged for the initial amount of your first order at checkout. This will not be followed by any additional automatic charges. You will only be billed if you order again. The amount billed for each order will vary according to the number of meals you select at that time. To terminate your authorization or change your payment method, you can email us.
See further, “Price and Payment”
Product Quality and Availability
At Chef to Table we believe in offering our customers quality meals at a competitive price. We receive frequent shipments of fresh products to assure you high quality. Although our goal is to fulfill 100% of each order, given the perishable nature of our products, from time to time products may be unavailable due to market conditions beyond our control or to quality that is below our standards. At times when we have an item that’s very similar to the item you ordered, we may make a substitution. If you’re not happy with the replacement, please email us.
Chef to Table uses insulated packaging to maintain the quality and integrity of your products. To maintain the integrity of products after delivery, we recommend that you immediately refrigerate or freeze perishable items. We guarantee your products will remain fresh in the delivery box at room temperature (23 degrees Celsius) for five (5) hours from the time of delivery. If the product we deliver to you is not fresh, please notify us by midnight on the day that you receive the order, and we will provide you with a credit which you can use towards another order.
Please note that we reserve the right to limit your order or the quantity of a particular product that you may order.
When provided, nutritional information is on a per serving basis. Nutritional information is provided as a guide and we do not guarantee the accuracy of any such information.
To receive delivery, you must live in a residential apartment or home, or receive permission from employer or business owner to receive shipments from a business address. We will leave the delivery at your door before 5:30PM on the delivery day.
If the delivery address is in a shared building we will attempt to enter the building to deliver to you directly, according to the instructions that you give us. If we are unable to do this we will leave it outside the building.
The delivery does not need to be accepted in person. Anyone at the delivery address who receives the delivery is conclusively presumed to be authorized to receive the delivery. If any delivery made with no one present to receive it, is lost or missing or otherwise does not arrive on the delivery day, you can email us and we will give you a credit or refund.
Delivery is available on Mondays and Thursdays (or Tuesdays and Thursdays on certain holiday weeks); check the menu page for exact delivery dates. You can modify an existing order (including the addition or deletion of items, a change in the time or delivery date, and the cancellation of your order) by emailing us up until the posted cut-off time for that delivery. Modified orders are subject to price changes and a change of a delivery date may not guarantee the availability of your desired items. Cancellation of orders after the required cut-off time will still be charged the full price.
Orders must be received before the posted cut off time for a given delivery. Available delivery windows will be shown as you proceed through the ordering process. You can place your order anytime, up to: the Friday at 11:59 PM Mountain Daylight Time before a Monday or Tuesday delivery; the Tuesday at 11:59 AM Mountain Daylight Time before a Thursday delivery. Orders that have already been placed must be canceled by the cut off time for any delivery date. Cancellation of orders after the required cut off time will result in a full charge. If you have not ordered and wish to skip a delivery day, you do not need to do anything and you will not be charged.
If you are using our auto-delivery feature, your order will be processed before the deadline. However, if you make a change to your pre-selected meal, you must do so prior to the posted cut off time for the delivery.
In the case of inclement weather or unforeseen delivery complications, it may be necessary to make adjustments to our delivery schedule, which will cause us to suspend chosen delivery dates and times. If there will be a significant delay, a customer service representative may call or e-mail you to let you know the status of your delivery time. We will deliver your order as quickly as possible when the conditions permit. If your designated delivery location (i.e., street, avenue) or day is inaccessible, rendering us unable to make the delivery, we will contact you to determine the best alternate location and/or date.
If something is missing from your order, please email us.
We may offer discount promotions and other types of vouchers. In order to redeem a voucher, you must register for an account with us.
A voucher may only be used once by its holder and may not be reproduced or transferred to another party. Vouchers are non-refundable and may only be used to redeem the promotion associated with the applicable voucher.
Risk and Title
The products will be at your risk from the time of delivery. You, and not Chef to Table, are solely responsible for the proper and safe storage of any products you receive through our Services. Any use of our products is at your own risk.
Ownership of the products will only pass to you when we receive full payment of all sums due in respect of the products.
Price and Payment
Product prices include applicable taxes. Product prices are subject to change at any time, but changes will not affect orders in respect of which we have already sent you a confirmation.
You may change your payment method at any time by updating your account information. If a payment is not successfully settled, due to expiration, insufficient funds, or otherwise, your order will not be confirmed until you provide updated payment information.
You are fully responsible for all activities that occur under your account, and you agree to be personally liable for all charges incurred under your account. Your liability for such charges shall continue after termination of this Agreement. Order cancellation requests require advanced notice to Chef to Table, as set forth more specifically via email communication. If you miss these deadlines, you will be responsible for paying the applicable amount.
This Website, and the information and materials that it contains, are the property of Chef to Table and its licensors, and are protected from unauthorized copying and dissemination by copyright law, trademark law, international conventions and other intellectual property laws. All Chef to Table product names and logos are trademarks or registered trademarks of Chef to Table. All other company and product names and logos are trademarks or registered trademarks of their respective owners in certain countries. Nothing contained on this Website should be construed as granting, by implication, estoppel, or otherwise, any license or right to use this website or any materials displayed on this Website, through the use of framing or otherwise, except: (a) as expressly permitted by these Terms; or (b) with the prior written permission of Chef to Table.
Your Passwords and Account Security
You are responsible for safeguarding the password that you use to access the Services and you are responsible for any activities or actions under your password. You agree to keep your password secure. Chef to Table will not be liable for any loss or damage arising from your failure to comply with these requirements. You agree to notify Chef to Table immediately of any unauthorized use of your account or any other breach of security.
Disclaimer of Warranties
TO THE EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED ‘AS IS’ AND CHEF TO TABLE DISCLAIMS ALL REPRESENTATIONS, WARRANTIES AND CONDITIONS, EITHER EXPRESS, IMPLIED, STATUTORY, BY USAGE OF TRADE, COURSE OF DEALING OR OTHERWISE INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, TITLE, SATISFACTORY QUALITY OR FITNESS FOR A PARTICULAR PURPOSE. CHEF TO TABLE DOES NOT WARRANT, ENDORSE, GUARANTEE, PROVIDE ANY CONDITIONS OR REPRESENTATIONS, OR ASSUME ANY RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY ANY THIRD PARTY THROUGH THE WEBSITE OR IN RESPECT TO ANY WEBSITE THAT CAN BE REACHED FROM A LINK ON THE WEBSITE OR FEATURED IN ANY BANNER OR OTHER ADVERTISING ON THE WEBSITE, AND CHEF TO TABLE SHALL NOT BE A PARTY TO ANY TRANSACTION THAT YOU MAY ENTER INTO WITH ANY SUCH THIRD PARTY.
Limitation of Liability
UNDER NO CIRCUMSTANCES SHALL CHEF TO TABLE BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR OTHER DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, ANY DAMAGES THAT RESULT FROM (I) YOUR USE OF OR YOUR INABILITY TO USE THE SERVICES, (II) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, (III) ERRORS, MISTAKES, OR INACCURACIES IN THE MATERIALS ON THE WEBSITE, (IV) PERSONAL INJURY (INCLUDING WITHOUT LIMITATION ANY ALLERGIC REACTIONS TO ANY PRODUCTS RECEIVED THROUGH THE SERVICES) OR PROPERTY DAMAGE OF ANY KIND WHATSOEVER ARISING FROM OR RELATING TO YOUR USE OF THE SERVICE, ANY BUGS, VIRUSES, TROJAN HORSES, OR ANY OTHER FILES OR DATA THAT MAY BE HARMFUL TO COMPUTER OR COMMUNICATION EQUIPMENT OR DATA THAT MAY HAVE BEEN TRANSMITTED TO OR THROUGH THE WEBSITE, OR (V) ANY ERRORS OR OMISSIONS IN ANY MATERIAL ON THE WEBSITE OR ANY OTHER LOSS OR DAMAGE OF ANY KIND ARISING FROM OR RELATING TO YOUR USE OF THE SERVICES. THESE LIMITATIONS SHALL APPLY EVEN IF CHEF TO TABLE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, CHEF TO TABLE’S LIABILITY TO YOU FOR ANY DAMAGES ARISING FROM OR RELATED TO THIS AGREEMENT (FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION), WILL AT ALL TIMES BE LIMITED TO THE GREATER OF (A) FIFTY U.S. DOLLARS ($50) OR (B) AMOUNTS YOU’VE PAID CHEF TO TABLE IN THE PRIOR 12 MONTHS (IF ANY). THE FOREGOING LIMITATIONS SHALL APPLY TO THE FULLEST EXTENSION PERMITTED BY LAW IN THE APPLICABLE JURISDICTION.
YOU AGREE THAT IT IS YOUR SOLE RESPONSIBILITY TO ENSURE THAT ANY PRODUCTS YOU OBTAIN THROUGH THE SERVICES ARE SUITABLE FOR YOU AND TO ENSURE THAT YOU DO NOT ORDER ANY PRODUCTS THAT YOU MAY BE ALLERGIC TO.
YOU SHALL INDEMNIFY AND HOLD CHEF TO TABLE AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, AGENTS, AND EMPLOYEES, HARMLESS FROM ALL CLAIMS, THREATS, ACTIONS, PROCEEDINGS, DEMANDS, DAMAGES, LOSSES, OBLIGATIONS, COSTS, AND EXPENSES INCLUDING REASONABLE ATTORNEYS’ FEES, MADE BY ANY THIRD PARTY DUE TO OR ARISING IN CONNECTION WITH YOUR USE OF THE SERVICES, ANY VIOLATION BY YOU OF THESE TERMS, OR ANY VIOLATION BY YOU OF ANY APPLICABLE LAW OR REGULATION.
Last updated: May 4 2020